Retention
Support messages and replies are kept for the period needed to resolve the issue; unnecessary data is removed afterwards.
Privacy policy
This policy explains what information the site receives when you use it, what that information is used for, how long it is kept and what you can ask us to do with it.
What is collected and why
Reading the site does not require an account, so a normal visit asks for no personal identity. Some technical data is generated automatically — browser type, device type and the time of a visit — and is used to render the pages correctly.
When you email support, your address, any name you include and the content of the message reach us. That information is used only to answer the question and to continue the same conversation.
If cookies or local storage are used, they typically remember a language or screen preference. Blocking cookies in the browser still leaves the pages readable, though some preferences may need setting again.
Use, retention and your rights
These three parts separate retention, sharing and your rights.
Sharing
Data is not sold to third parties. Where a service such as email or hosting is needed to run the site, only the data required for that task is visible.
Your rights
You can request a copy, correction or deletion of your information by email; identity is verified before any action.
Questions and contact
For privacy questions or requests, email [email protected]. State which information, from which period and for what purpose, so the answer can be precise. Never send a password or verification code by email.